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For running a successful business being active online on all the platforms is not enough. You should know about the strategic approach that converts visitors into loyal customers. Let’s read about the digital marketing funnel which guides its customers through every stage of buying from awareness to converting them into paying customers. You require planning, execution, and optimization to create a profitable digital marketing funnel. It is both an art as well a science.
Today, we are here to discuss a comprehensive guide on the digital marketing funnel that not only generates traffic but converts leads into a required customer. Whether you are an experienced marketer who wants to improve your strategies or you are at your initial stage of learning about it, this guide will surely help you!
Right from the start you will be guided through every step of creating a funnel that in return generates revenue. It also creates good-quality content to get the best results out of it. Let’s bring changes to your marketing efforts and unlock the benefits of being online always.
Want to know about the digital marketing funnel in detail? Let’s move forward with this explaining what digital marketing funnel means. Digital marketing funnel is the backbone of digital marketing. In this marketers attract customers and convert them into paying leads. This shows the actual journey of customers from the top to the bottom. The main goal of this is to increase the number of customers in the starting thereby decreasing them in the last.
Calculating the journey of customers from the top to the bottom is done in a very systematic way beginning from attracting customers to converting them into leads. The success of a digital marketing campaign is measured through the funnel. It is divided into six steps from making users know about the products and services to making a purchase. The six steps are named below:
Digital marketing has become an integral part of business. Users who want their business to get promoted in the market use lead generation strategies. More the leads, the more revenue will be generated.
The digital marketing funnel is important to evaluate the effectiveness of the marketing efforts. Also, ensuring that the needs and preferences of the target audience must align with the marketing messages. So, let’s go deeper into the importance of the marketing funnel.
The digital marketing funnel is beneficial for the business as the data collected at each stage helps them get more in touch with the customers. To know about the customer experience companies can take the pieces of information from the different types of stages.
The funnel goes deep into the customer journey letting businesses or companies know how they move through every stage of the funnel. By analyzing these stages businesses can identify the pain points, understand the patterns, and optimize the strategies. For example, companies can target the previous ads, and customize the follow-ups of existing customers so that those who are leaving the cart empty can make the purchases.
In the digital marketing funnel, the conversion rates can be higher to guide the customers through each stage of the funnel with relevant content. You also make use of conversion rate optimisation to generate leads. This further results in:
For example, we can use the email for the leads who have shown interest but haven’t made the purchase. To encourage the conversion, they can be offered with incentives and other benefits.
Want to know about the stages of the digital marketing funnel? The funnel is divided into 5 stages depending upon the phase of the journey the customer is currently residing. Let’s discuss the digital marketing funnel stages in detail.
ToFu also called as Top of the funnel is one of the largest stages. It is the awareness stage where the buyer or consumer is made aware of their needs and wants. The aim is to grab the attention of the customers, generate leads, and make the brand popularize.
At times the customers discover their needs on their own and sometimes they need help from the information provided by you. Once their need is fulfilled, they have entered the first stage of the funnel.
Below are the examples of ToFu Content:
When your problems are being identified by the prospects and then actively looking for solutions come under the consideration stage. The consideration stage is the middle of the funnel (MoFu) where your offerings are evaluated against the competitors. You have to provide detailed information that focuses on the main selling points. The objectives of this are to build trust and encourage them to think about making a purchase.
Mentioning below the examples of MoFu:
The conversion Stage also called the bottom of the funnel (BoFu) where your leads show their interest in becoming loyal customers. This is the main stage for which the digital marketing funnel is started. This stage takes time as the customer evaluates the product through different parameters such as price, value added by the product, etc. But sometimes it is done more quickly than expected.
Examples of MoFu are as follows:
Retention is the fourth stage of the digital marketing funnel. In this you make your customers feel satisfied with the products they have purchased. This ensures them to make the purchases again and again. With this, you can make a long-term relationship with your customers. You can also take the interview of the client to create a case study which can be used in the previous stages. Some of the strategies for retention are customer support, loyalty programs, and regular engagement with customers.
Last but not least, now that you have converted your customers, they still wait for your support and guidance on future purchases. Creating a satisfying shopping experience is essential to turning a consumer into a dedicated brand ambassador who will gladly recommend you to friends and family, post content on social media, write positive reviews and even provide you with user-generated content!
There are five types of digital marketing funnels. Let’s dive deeper into each one of them:-
B2B marketing funnel also known as sales funnel in digital marketing. It is a funnel in which you can calculate the journey of customers before they get converted into active customers. It explains through various stages starting from knowing about the product till they covert them and make purchases. Let’s the example of Zoom. It attracts customers by posting blogs, webinars, etc related to remote work. They make you feel interested by sharing tests, success stories, and emails. Just like Zoom, your main aim is to convert the leads into loyal customers. The B2B marketing funnel contains clients such as CEOs, accountants, supervisors, etc.
The B2C marketing funnel is also named as consumer purchase funnel. The B2C marketing funnel comes under the different stages of the digital marketing funnel. The stages are explained above in detail.
Linear funnels are the traditional form of funnel which is also used for calculating the journey of customers through the different stages of the funnel. This journey begins from the top where customers learn about your product and services. Slowly and gradually they move step by step through the funnel ending with making the customers repeat buyers.
The Hourglass funnel takes the customers beyond the level of purchase and moves them forward to further stages like onboarding, engagement and loyalty. Doing so builds strong long-term relationships among customers. The hourglass funnel focuses mainly on lifecycle marketing, early product activation, and lifetime value.
A growth loop is also called a feedback loop designed to generate the output of one cycle into the next input. It spins speedily and allows the customers to return the funnel to make purchases. It is in the form of a cycle that starts with awareness and ends with advocacy.
Now think about it which of the above-mentioned funnel suits you? Make sure the type of digital marketing funnel should align with your brand strategy.
Businesses that want to succeed in today’s competitive world must understand the basics of the digital marketing funnel. Each step from awareness to conversion is critical in helping potential buyers make a purchase decision. Companies can effectively attract, engage, and convert leads into loyal customers by understanding the importance of audience targeting, content optimization, and strategic engagement across various digital platforms. Companies can optimize their marketing efforts and achieve sustainable success in the digital space by adopting these expansion-stimulating principles.
Looking to create an impressive marketing campaign? Don’t worry when AI tools are by your side. Make yourself aware of all the stages of the digital marketing funnel i.e. Top of the funnel (ToFu), Middle of the funnel (MoFu), Bottom of the funnel (BoFu), Retention, and advocacy. We, at W3era always try to give the best and most creative solutions for all your problems.
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